Support
Frequently Asked Questions
Answers to the questions we hear most often from students and young professionals exploring West Prime Market.
Before you start
A quick primer
West Prime Market combines structured data review with disciplined entry criteria, designed for people who want a more methodical approach to digital assets. The questions below cover how the tool works, what it does and doesn't do, and what to expect day to day.
FAQ
Common questions
If you don't find what you're looking for here, our contact page is the best next step.
What exactly does West Prime Market do?
West Prime Market analyses publicly available market data and applies a defined set of entry rules to help you approach digital asset positions with more structure. It is a research and organisation aid, not an automated trading system, and it does not execute trades on your behalf.
Is this financial advice?
No. West Prime Market provides data-driven observations and a consistent process for reviewing digital assets. It is not personalised financial, tax, or investment advice. You remain responsible for every decision you make, and we'd encourage speaking with a qualified adviser for guidance specific to your circumstances.
Who is West Prime Market built for?
We built the platform with students and young professionals in mind — people who are new to structured analysis and want a clearer, less reactive way to look at digital asset data before committing time or capital.
How does the AI make its assessments?
The system reviews historical and current market data against a set of predefined criteria, then flags patterns that meet those criteria. It is rules-based rather than predictive, meaning it highlights conditions rather than guaranteeing outcomes.
Do I need prior experience with digital assets?
No prior experience is required. The interface and explanations are written to be approachable for beginners, though a basic willingness to learn how digital asset markets behave will help you get more from the tool.
Can West Prime Market guarantee returns?
No. Digital asset values can rise and fall, and no analysis method — including ours — can guarantee a particular result. West Prime Market is designed to support more disciplined decision-making, not to eliminate risk.
What data sources does the platform use?
West Prime Market draws on publicly available market data feeds. We do not access your personal financial accounts, and the platform does not require brokerage or exchange login credentials to function.
Is my information kept private?
We collect only what's needed to operate the service and communicate with you. Full details are set out in our Privacy Policy, which we'd recommend reading before signing up.
How much does West Prime Market cost?
Pricing details are shared during onboarding and may vary depending on the plan you choose. Reach out via our contact page and we'll walk you through current options.
Can I stop using the service at any time?
Yes. You're free to stop using West Prime Market whenever you choose. Any specific cancellation steps for a paid plan are outlined in our Terms of Service.
Does West Prime Market work outside the UK?
West Prime Market is built with UK-based students and young professionals in mind. Availability and suitability outside the UK may vary, so please get in touch if you're unsure whether the service fits your situation.
What if I have a question that isn't listed here?
Send us a message through the contact page and we'll get back to you directly.
Still have a question in mind?
Our team is happy to talk through how West Prime Market fits into your approach to digital assets.